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FAQ

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  • Factory or Trader?

    We are a genuine manufacturer.

  • What is your minimum order quantity (MOQ)?

    3,000 units for standard home appliance power cords. Small trial orders are supported. Sample quantities are available.

  • Can you support joint development with OEM factories?

    Yes. We participate in early-stage design and provide safety certification recommendations.

  • What is the typical lead time?

    3–5 days for sampling, 15–25 days for first mass production, 10–15 days for repeat orders.

  • Can you print customer brands?

    Yes. Wire printing, plug logo, and packaging can all be customized.

  • Do you allow designated raw material suppliers?

    Yes. We support designated brands for copper wire, compound, and plug materials.

  • Do your products comply with IEC 60601 medical certification?
    All our products are fully certified to IEC 60601 medical electrical equipment safety standards for clinical use.

  • Can the equipment resist electromagnetic interference in operating rooms and ICU?
    Adopting professional anti-EMI design, the equipment works stably and resists strong electromagnetic interference in complex medical environments.

  • Does the low-noise design meet medical clinical environment standards?
    Optimized low-noise structure design ensures quiet operation, fully compliant with medical environment noise requirements.

  • Are the product materials medical-grade, biocompatible, halogen-free and low-smoke?
    All adopted materials are medical-grade, biocompatible, halogen-free and low-smoke, safe for long-term clinical application.

  • Do your products meet EU MDR and FDA compliance requirements?
    Our products comply with international medical regulations and meet EU MDR and FDA relevant access standards for global medical market sales.

  • Can you quickly trace and locate the batch source of quality problems?
    Full lifecycle batch traceability system supports rapid positioning of production, materials and testing records for any quality issues.